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Polecenie
You are going to hear a text about a new trend in restaurants in the UK. Based on what you hear, complete the gap in each sentence (3.1.–3.4.). You will hear the recording twice.
Transkrypcja nagrania:
With my train to London running late, I decided to cancel a restaurant reservation which I had made a few days earlier. I rang the restaurant a full five hours before my family and I were due to take our seats, so I thought that everything was OK. But then, a few days later, I looked at my bank statement and saw that a cancellation fee of £25 for each person had been charged to the credit card whose details I'd given when making the reservation.
It turns out that I was the unwitting victim of current reservation rules that a significant proportion of restaurants have now adopted in the UK. If you cancel your booking too late or don't show up, you will be charged a fee. That fee can be as high as a full meal. And a cancellation fee can, in some top restaurants, apply as far in advance as two weeks before the booked date.
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Of the 100 venues listed in the latest edition of National Restaurant Awards, more than 90 charge this fee. The amount which has to be paid ranges from £20 to £375. And it is not just high-end places – local venues where you can get well fed for £30 are also imposing such penalties.
The process of booking a table has changed significantly in recent years. With apps allowing multiple reservations for the same time on the same night, unscrupulous diners can make a final choice of venue less than 3 hours before their visit or even at the very last minute. The introduction of fees for no-shows, deducted from debit or credit cards required at reservation, is a consequence of this practice, say restaurateurs, who face significant losses if they have empty tables. Paul Foster, the owner of the restaurant "Salt" in Stratford-upon-Avon says that his restaurant charges £30, half the price of its dinner menu, if the table is cancelled less than 48 hours beforehand. Restaurants with fewer tables typically charge less, usually with a one-day cancellation period.
3.1. When the speaker ______________________________________________________, she discovered that she had been charged a cancellation fee.
3.2. £20 is _______________________________________________________ imposed by restaurants which are featured in the latest edition of National Restaurant Awards and follow the new trend.
3.3. The problem for restaurant owners is that they _________________________________ __________________________________________________ due to multiple bookings.
3.4. To avoid paying the no-show fee at Paul Foster's restaurant, you have to ____________ _____________________________________________ before your visit is due to start.
3.1. checked / looked at / saw her bank statement
3.2. the lowest/smallest/minimum cancellation fee
3.3. lose money when they have empty tables
3.4. cancel your booking at least / not later than 48 hours
poprawna odpowiedź.
odpowiedź niepoprawna albo brak odpowiedzi.
Akceptowane są alternatywne odpowiedzi wskazane w kluczu szczegółowym. W zadaniu 3.1. akceptuje się "checked her bank account", "got information from the bank", "was checking how much money she has got in a bank / on her credit card" itp. W zadaniu 3.2. stosuje się wymóg precyzji ("the lowest cancellation fee" zamiast tylko "fee"). W zadaniu 3.3. odpowiedź musi dotyczyć strat finansowych lub pustych stolików. W zadaniu 3.4. kluczowe jest wskazanie okresu 48 godzin.
Ocena według schematu punktowania CKE, zwykle w 15–30 s
Dowiedz się, ile punktów naprawdę zdobywasz. Zrób zdjęcie kartki albo wklej odpowiedź: Maturownik+ porówna ją ze schematem punktowania, policzy punkty i wytłumaczy, gdzie i dlaczego je tracisz.